Feedback & Complaints
- Treat you with respect and dignity by providing a service that is friendly, fair and sensitive to your needs;
- Listen to you carefully and be helpful and respectful;
- Provide you with information so that you can make informed choices about your housing options;
- Engage with you regarding your tenancy in a safe and non-threatening environment;
- Respect your privacy and keep your personal information confidential;
- Not release information to other external bodies unless required to by law or by agreement with you;
- Respond to your queries as quickly as possible;
- Refer you to other agencies if we cannot assist you.
AHV welcomes your feedback. If you have a comment, please use the form below.
Please use the form below