AHV Careers

Housing Officer – Bendigo Region

  • Work Type/s: full time, 12 month contract
  • Location: Bendigo
  • Applications close: COB 23 April 2021

We are seeking applications from highly motivated, reliable people who are keen to work in an organisation that is working to maintain a sustainable and financially viable housing portfolio across Victoria for Aboriginal people.

The role of the Housing Officer (HO) is critical in establishing sustainable tenancies with AHV's client base. Working within the framework of the Residential Tenancies Act 1997 (Vic) and AHV’s policies and guidelines, the HO is responsible for property management duties, including sign up of new tenants, rent payment, arrears management, terminated tenants and vacated properties. The HO is also critical in building relationships with support services to assist clients and support community capacity building.

Key attributes and skills required for the role include:

  • Resilience and empathy
  • Sound judgement skills
  • Initiative and prioritisation skills
  • Collaboration and team work
  • Confidence in using a range of IT systems
  • Written and verbal communication skills
  • A current Victorian driver’s license, National Police records check and a Working with Children Check.

Previous Housing Association experience preferred.

In return we offer:

  • A competitive remuneration and generous salary packaging benefits that increase your take home pay
  • An organisation that is genuine about kindness, compassion, courtesy and dignity
  • Job satisfaction from making a difference every day
  • A friendly and supportive work environment.

Experience working with Aboriginal and Torres Strait Islander communities will be well regarded but we will fully support the cultural development of an experienced Housing Officer looking to broaden their community experience.

Position based in Bendigo with travel required.

To apply, please submit a resume and cover letter addressing the key selection criteria in the attached position description by COB 23 April 2021.

Email to jobs@ahvic.org.au 

Please direct enquiries about the role to Libby on 0437 109 759

Housing Officer PD

Aboriginal Community Home Connect Program - Consultant

  • Work Type/s: Full time, 4 month contract
  • Location: Based in Melbourne (North Fitzroy)
  • Applications close: 16 April 2021

Reporting to the Team Leader, Aboriginal Community Home Connect, this position will play a key role in working with Aboriginal children and families. The role will  provide client focused, case managed support to AHV and Aboriginal public housing tenants. The program will connect with our client base to maintain positive social connection, prevent escalation of issues by identifying housing, households and personal stressors and ensure that service system support is provided. The incumbent will engage in service planning; coordinate referrals; and work collaboratively with the Aboriginal Community Home Connect team to support risk assessment and planning.

By intervening early and maintaining social and community connection, the project will minimise negative long-term outcomes such as engagement with child protection services, homelessness services and the justice system, while supporting referral and access to health and community services, as required.

The Consultant will be involved with the following areas:

  • Undertake welfare checks by phone or internet, including physical and mental health, financial, housing;
  • Provide client focused, case managed support to tenants in AHV and Aboriginal public housing tenants;
  • Assess the client’s circumstances and safety requirements through informed and confidential discussions;
  • Refer, liaise and support the client and family members in assessing appropriate services
  • Support the establishment of positive social connection via  phone calls and the ability to have a yarn with Aboriginal social housing households;
  • Coordinating the case load of your team in the  Aboriginal Home Community Connect project;
  • Provide plain English information on and access to, resources and support;
  • Gather information on issues impacting on Aboriginal tenants and providing aggregated data to policy makers and program managers;
  • Work with the Team Leader, aggregating monthly data for consideration by the COVID-19 Aboriginal Task Force, so that issues can be identified and action taken;
  • Minimise the negative impact on Aboriginal people of post COVID-19 economic contraction.
  • Inform future strategies should a COVID ‘like’ event occur in the future;
  • Perform other duties as directed that fall within the scope of the position or the incumbent’s knowledge and skills.
  • Exercise a duty of care to work, taking reasonable care to protect your own health and safety and that of your fellow workers, volunteers and clients including following safe working procedures and instructions.

We are looking for someone who will bring a client-centred focus to the role and with the following key attributes and skills (KSC):

  • Relevant experience within the Community Services Sector specifically the Aboriginal and Torres Strait Islander community as a prerequisite.
  • Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people.
  • Experience in case management of clients with complex needs;
  • Experience in delivering support and or referral of services via telephone will be highly regarded.
  • High level interpersonal and communication skills, including the ability to work collaboratively within and across teams to ensure the completion of common goals.
  • Demonstrated ability to clearly and concisely present information both in writing and verbally, together with the ability to communicate complex concepts to a broad audience.
  • Demonstrated analytical, problem solving and negotiation skills, particularly when working with a diverse range of stakeholders.
  • Demonstrated experience in working in crisis response initial assessment, including the ability to remain calm, positive and task focused
  • Ability to identify and assess family violence risk; to complete safety planning and priorities safety of women and children.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

A relevant tertiary qualification or experience is preferred.

A National Police Records Check and a Working with Children Check are required for this position.

This position will be based in our North Fitzroy office when COVID-19 restrictions allow us, but will be working from home until further notice.

To apply, please submit a resume and cover letter addressing the key selection criteria in the attached Position Description by COB 16 April 2021. 

Applications should be sent to jobs@ahvic.org.au using the subject line: ACHCP Consultant.

Please direct enquiries about the position to Sue D'Amico on 0404 039 516.

Aboriginal Community Home Connect Program - Consultant PD

Manager, Strategic Policy, Advocacy and Communications

  • Work Type/s: Full time, ongoing
  • Location: Based in Melbourne (North Fitzroy)
  • Applications close: Friday 23 April

This position is open to Aboriginal and Torres Strait Islander applicants only

Do you want to work in an environment where people come first, are well supported and valued?

Do you want to make a difference to the lives of Aboriginal and Torres Strait Islander peoples and families?

Are you looking for an opportunity to demonstrate your skills and maximise your potential through learning and development opportunities?

The Manager, Strategic Policy, Advocacy and Communications is responsible for achieving effective strategic advocacy, policy and communications goals at AHV. This includes effective leadership, people management, task management and risk, compliance and financial performance of the team.

The role will provide inspiring leadership and people management support to their staff; oversee the day to day work of the team and will operate within the AHV Delegations Register.

Key responsibilities of the Manager, Strategic Policy, Advocacy and Communications include:

  • Lead the development and implementation of policy and advocacy, media and communications strategies, to support the delivery of AHVs Vision and goals.
  • Oversee the development and delivery of AHV Communications Plans and media plans.
  • Oversee the development of high-level quality media responses and provide advice on emerging media trends and complex communications issues.
  • Oversee the development and implementation of AHVs policy and advocacy reform agenda.
  • Develop strong working relationships with AHV stakeholders, government funders, and oversee the management of AHVs core funding contractual requirements with the Commonwealth and State and Territory Governments; ensuring continued core government funding for the Team.
  • Ensure close collaboration with the other function Heads to ensure the transfer of research, data, clinical and specialist insights into effective media, communications and policy content.
  • Lead the provision of high-quality advice and support to the Executive Team, CEO and Board.
  • Represent AHV at various forums and ensure the community voice is at the centre of the policy table.
  • Monitor and revise AHV and partners progress against the goals in the Mana-na woorn-tyeen maar-takoort – Every Aboriginal Person Has A Home (Victorian Aboriginal Housing and Homelessness Framework).

We are looking for someone who will bring a client-centred focus to the role and with the following key attributes and skills (KSC):

  • Awareness and appreciation of Victorian Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Victoria including the diversity of circumstances of Indigenous people.
  • Experience in managing strategic policy, advocacy and communications.
  • Highly organised with the ability to work on multiple tasks and manage competing priorities.
  • The ability to clearly and concisely present information both in writing and verbally, together with the ability to communicate complex concepts to a broad audience.
  • Ability to provide high quality customer service to internal and external stakeholders, maintaining professional relationships at all times.
  • Ability to work effectively as part of a team in a professional and ethical manner under pressure and to tight deadlines.
  • Knowledge of the roles of Local, State and Federal Governments and the community housing and homelessness sectors.
  • Understanding of the specific issues that organisations need to address to communicate effectively with the Victorian Aboriginal community and local elders.
  • High level understanding and use of standard office software including email, Microsoft Word and Excel and skill in developing and/or administering web sites and other online media (or the capacity to develop these skills)
  • Experience in delivering projects within agreed timeframes.
  • Experience in management the contractual, regulatory and legislative requirements of funded programs.

In return we offer:

  • Competitive remuneration, superannuation, and salary packaging benefits that increase your take home pay
  • An organisation that is genuine about kindness, compassion, courtesy and dignity
  • Flexible working hours and working from home
  • A friendly, supportive, culturally sensitive work environment
  • Generous leave entitlements  

This position is open to Aboriginal and Torres Strait Islander applicants only

A relevant tertiary qualification is preferred.

A current Victorian driver’s licence is required. 

A National Police Records Check and a Working with Children Check are required for this position.

This position will be based in our North Fitzroy office when COVID-19 restrictions allow us, but will be working from home until further notice.

To apply, please submit a resume and cover letter addressing the key selection criteria in the attached Position Description by COB Friday 23 April. 

Applications should be sent to jobs@ahvic.org.au using the subject line: Manager, Strategic Policy, Advocacy and Communications.

Please direct enquiries about the position to Louise Carey on 0491 732 321.

Manager, Strategic Policy, Advocacy and Communications PD