AHV Careers

Housing Officer – Eastern Region

  • Work Type/s: full time, ongoing contract
  • Location: Melbourne (Fitzroy North)
  • Applications close: COB 24 September 2021 

We are seeking applications from highly motivated, reliable people who are keen to work in an organisation that is working to maintain a sustainable and financially viable housing portfolio across Victoria for Aboriginal people.

The role of the Housing Officer (HO) is critical in establishing sustainable tenancies with AHV's client base. Working within the framework of the Residential Tenancies Act 1997 (Vic) and AHV’s policies and guidelines, the HO is responsible for property management duties, including sign up of new tenants, rent payment, arrears management, terminated tenants and vacated properties. The HO is also critical in building relationships with support services to assist clients and support community capacity building.

Key attributes and skills required for the role include:

  • Resilience and empathy
  • Sound judgement skills
  • Initiative and prioritisation skills
  • Collaboration and team work
  • Confidence in using a range of IT systems
  • Written and verbal communication skills
  • A current Victorian driver’s license, National Police records check and a Working with Children Check.

Previous Housing Association experience preferred.

In return we offer:

  • A competitive remuneration and generous salary packaging benefits that increase your take home pay
  • An organisation that is genuine about kindness, compassion, courtesy and dignity
  • Job satisfaction from making a difference every day
  • A friendly and supportive work environment.

Experience working with Aboriginal and Torres Strait Islander communities will be well regarded but we will fully support the cultural development of an experienced Housing Officer looking to broaden their community experience.

Position based at our Fitzroy North office with travel required.

To apply, please submit a resume and cover letter addressing the key selection criteria in the attached position description by COB 24 September 2021.

Email to jobs@ahvic.org.au 

Previous applicants need not apply.

Please direct enquiries about the role to Libby on 0437 109 759.

Housing Officer PD

Senior Reporting Officer

  • Work Type/s: full time, 12 month contract
  • Location: Melbourne (Fitzroy North)
  • Applications close: COB 24 September 2021 

The Senior Reporting Officer will manage data collection strategies including analysis and reporting, plus IT project management to ensure AHV meets its statutory and regulatory reporting requirements, including its obligations to the Victorian Housing Registrar and the Department of Families, Fairness and Housing.

This role will support AHV in its contribution to self-determination and self-management of the Victorian Aboriginal Community by ensuring that the organisation is able to use sound data in its decision making and is compliant with statutory reporting obligations. The position reports to the Manager, Governance, Performance, Quality and Safety (GPQS). The role will lead the Data and Reporting Team.

Key responsibilities:

  • Lead and coordinate Aboriginal Housing Victoria’s reporting in accordance with external and internal regulatory and regulator’s compliance requirements, such as the Director of Housing, Housing Registrar, Board of Directors and Executive Management. Ensure changes to regulatory reporting are communicated to the Manager where required and implemented in a timely manner.
  • Oversee the development and implementation of operational and statutory reporting systems and the management of internal performance and dashboard reporting.
  • Build effective relationships and work collaboratively with external and internal stakeholders to ensure that AHV’s reporting and SDM software infrastructure priorities are delivered effectively and efficiently.
  • Provide information and advice to the Manager, GPQS who will inform the Executive group on IT performance, data collection and analysis, and reporting matters that may impact on AHVs operations and responsibilities. This includes the identification of and reporting on opportunities for the strategic use of data, or opportunities for improvements of current practices.
  • Lead and participate in working groups and other consultative groups to ensure the effective delivery of AHV’s operational IT program, SDM. Build effective relationships and work collaboratively with internal and external stakeholders to ensure that AHV’s IT infrastructure allows for subsequent reporting priorities to be delivered efficiently, on time and consists of reliable, accurate data.
  • Identify issues regarding the integrity of tenancy and asset data within SDM, including identified risks to, and problems with the accuracy, reliability and validity of AHV’s data.

Key attributes and skills required for the role include:

  • Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people.
  • Highly organised with the ability to work on multiple tasks and manage competing priorities.
  • Experience in managing and delivering projects within agreed timeframes.
  • Demonstrated ability to clearly and concisely present information both in writing and verbally, together with the ability to communicate complex concepts to a broad audience.
  • Experience synthesizing large data sets and identifying causal relationships or areas for improvement
  • Experience in the implementation of analysis methodologies, tools and systems for translating data into information that can be used to support leadership decision making.
  • Experience in creating and reviewing manuals, procedures, and related user documentation.
  • At a minimum, an intermediate level of Microsoft Excel.
  • Knowledge and understanding of statutory and regularly obligations for registered housing agencies.

Aboriginal and Torres Strait Islander candidates strongly encouraged to apply.

To apply, please submit a resume and cover letter addressing the key selection criteria in the attached position description by COB 24 September 2021.

Email to jobs@ahvic.org.au. 

Please direct enquiries about the role to Maria on 0431 440 937.

Senior Reporting Officer PD